Marckenson Jn-Baptiste

After more than 10 years of experience across multiple industries and countries with diverse cultures, including the Dominican Republic, Haiti, Mexico, Chile, and the United States, I now specialize as a professional coach in the Money Transfer Business sector.
As a Business Development Executive at Viamericas Corporate, I have the expertise to help your business secure and expand its targeted market.
If you are a Haitian, Dominican, Jamaican, African, or other international entrepreneur based in Florida—or in any other U.S. state, and you are interested in opening a Money Wire Service or adding it to your existing business, don’t hesitate to reach out.
I will guide you step by step through the entire setup process and provide complete training to help you fully understand both the Money Transfer industry and all of its compliance requirements.

About me

Summary

As an international professional with experience in different businessaspects, I always strive to bring together human, social, cultural,economic, and technological aspects to create activities thatcontribute to the sustainability of companies.

Honors-Awards

- Recognition Plaque.
- Odebrecht Award for Sustainable Development, Dominican Republic 2011. The top 10 projects selected..
- Impact Migrations.

Certifications

- Life Insurance License.
- Certified Anti-Money LaunderingSpecialist (CAMLS)

Testimonials

Partner

Experience

12 Years of Experience

Experience

October 2024 - Present (11 months)
Viamericas Corporation (Miami, Florida, United States)

Business Development Executive

After more than 10 years of experience across several industries and countrieswith distinct cultures, including the Dominican Republic, Haiti, Mexico, Chile,and the United States, I now see myself as a successful professional. TodayI am very happy to be part of Viamericas Corporate as BDE, I am lookingfor greater stability and growth in my new role as Business DevelopmentExecutive at Viamericas Corporate, where I aim to help the company secureand expand its targeted market.I want to express my gratitude to all my mentors and advisors who haveguided me at every step of my professional life, and to my ex supervisors fortheir positive references.Now, let’s talk business. If you’re Haitians and African Businessmen based inFlorida and interested in opening a Money Wire Service or add it to existingbusiness, don’t hesitate to reach out. I will guide you step-by-step through thesetup process, provided you meet the eligibility requirements.

December 2016 - Present (8 years 9 months)
T-Zen Multimedia (Santiago of Chile)

Manager

December 2016 - Present (8 years 9 months)
Interprelab Foundation (Santiago of Chile)

Cooperation Haiti-Chile

Links generator with foreign community in Chile. Attend talks, convene eventsorganized by the Foundation, disseminate information of interest to thecommunity, and complement the material created for the Foundation in termsof its content and translation.Leader of the T-Zen Project. “T-zen is a mobile App to help Haitian migrantsto get information about Chile in the Haitian Creole language. I collaborate increating the App and translating the contents from Spanish to Haitian Creole.”

April 2024 - October 2024 (7 months)
Lutheran Services Florida (Florida, United States)

Case Manager

Provide critical services to unaccompanied immigrants, especially Haitianimmigrants, released from federal custody.

  • Conduct home visits and assessments to ensure the safety andappropriateness of placements.
  • Provide ongoing case management and make appropriate referrals toaddress the various needs of immigrants.
  • Offer crisis intervention services and maintain timely documentation incompliance with policies.
  • Participate in ongoing supervision and other duties as assigned.
  • Realize Cultural Orientation for Immigrants.
  • Develop and maintain an understanding of current refugee issues throughpersonal reading, attendance at related seminars, participation in related taskforces and committees, and personal involvement with refugees
November 2023 - October 2024 (1 year)
Carribean Media Group (Florida, United States)

Account Manager

  • Serve as the lead point of contact for all customer account managementmatters.
  • Build and maintain strong, long-lasting client relationships.
  • Negotiate contracts and close agreements to maximize profits
    Page 2 of 6.
  • Develop trusted advisor relationships with key accounts, customerstakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according tocustomer needs and objectives.
  • Clearly communicate the progress of monthly/quarterly initiatives to internaland external stakeholders.
  • Develop new business with existing clients and/or identify areas ofimprovement to meet sales quotas.
  • Forecast and track key account metrics (e.g. quarterly sales results andannual forecasts).
  • Prepare reports on account status.
  • Collaborate with sales team to identify and grow opportunities within territory.
  • Assist with challenging client requests or issue escalations as needed.
May 2023 - September 2024 (1 year 5 months)
Haitian Connection of Manasota (Florida, United States)

Volunteer in Marketing

December 2018 - May 2024 (5 years 6 months)
Digicel Diaspora (United States)

Brand Channel Merchandiser Contractor

Liaison between Head of Distribution and sub-distribution partners, branding,training and building brand awareness for the company, either through in-storepromotions or company-sponsored events. This includes but is not limited tothe following:

  1. Working closely with local distribution partners to help buildawareness of Digicel and its products through the partners' retail network;
  2. Build the brand and train retail store personnel on Digicel products andrelated promotions;
  3. Properly place POP materials (signs, door stickers, tellerstickers, etc.) at high visibility points in retail stores;
  4. Recruit and identifypotential new retailers and provide leads to distribution partners;
  5. Providefeedback on competitor activities (promotions, branding, events and othermarketing activities) and report to the Head of Distribution;
  6. Stay informedabout new products, promotions and other general information in the rechargemarket and inform the Head of Distribution;
  7. Maintain a database ofbranded store information such as name, address, owner information, phone,email, and any other information necessary to contact the retailer;
  8. Assistwith indoor/outdoor promotions, especially on (ie Mother's Day, Christmas)promoting and increasing product awareness for target customers.
  9. Build relationships with all retailers to increase brand relationship;
  10. Providesuggestions on events that Digicel should sponsor;
  11. Identify all forms ofmedia that are present in the Haitian community and recommend which onesDigicel should work with to promote its services;
  12. Maintain relationships withcommunity leaders;
November 2017 - December 2019 (2 years 2 months)
WALLY EXPRESS LLC (Santiago of Chile)

Executive Director

As Executive Director I oversee all aspects of the company, I work closelywith the General Manager to ensure that operations are carried out efficientlyand effectively to meet business objectives, ensuring that employees arealigned with the company's mission and vision. In addition, I provide the jointwork of collaborators for the achievement of strategic objectives, favoringan organizational culture characterized by communication, recognition,collaboration, and an attitude of service towards everyone, especiallyimmigrants from all over the world. , to whom we offer our services. Being agood communicator with the public and within the company is essential for anexecutive to be an effective leader. I communicate his vision to coworkers andemployees, as well as information about economic or organizational changesthat will affect the company.

  • Develop and implement strategic plans that meet the company's goals andobjectives, created in partnership with the Board of Directors.
  • Ensure commitment to and compliance with all applicable laws andregulations throughout the company.
  • Create a culture of transparency and communication throughout thecompany.
  • Develop positive relationships with key stakeholders.
  • Proactively address internal and external challenges to protect businessinterests.
  • Collaborate and coordinate actions with various teams (marketing,commercial manager, sales executive, legal representative and customerservice, etc.).
  • Track office supply stock and place orders when necessary.
  • Help colleagues whenever necessary.
  • Keep secret all information that comes to your knowledge about commonbusinesses, your associates and/or clients.
June 2017 - December 2017 (7 months)
bCoord (Santiago of Chile)

Process engineering

Process engineering for a procurement redesign project at Luis CalvoMackenna Hospital.

February 2016 - November 2016 (10 months)
Gruppo di Volontariato Civile (GVC) - Haití (Belladère, Haiti)

Binational Communication/Environnement Education

Promotion of improvement of environmental conditions and sustainablesocioeconomic development of the border communities of Haiti and theDominican Republic.

April 2015 - April 2016 (1 year 1 month)
American Woven/ APH (Port-au-Prince, Département de l'Ouest, Haiti)

Industrial Engineer

Solve and follow up on problems that affect production / Study of productionmodels and methods / Supervise the lines / Carry out a time study / Establishprocedures / Identify the capacity of the necessary machinery and labor forproduction / Health and safety at work

July 2014 - November 2014 (5 months)
Radio Tele Haití Nation (Belladère, Haití)

Financial and Administrative Director

Solve and follow up on problems that affect production / Study of productionmodels and methods / Supervise the lines / Carry out a time study / Establishprocedures / Identify the capacity of the necessary machinery and labor forproduction / Health and safety at work

February 2014 - July 2014 (6 months)
AL-UCE (San Pedro)

Mathematics (Taught in English)

Teaching Mathematics in both languages ​​(English and Spanish)

April 2012 - April 2013 (1 year 1 month)
Alambres Dominicanos (Dominican Republic)

Export Assistant

Coordinate the international marketing of products to increase sales andsatisfaction of international customers. Identify potential customers. Carry out market studies. Prepare and maintain sales statistics. Do national andinternational procedures. Keep informed about events, international fairs, andtrade missions.

January 2010 - 2011 (1 year)
Grupo Editorial Montaño

Project Management

April 2010 - July 2010 (4 months)
English School Loyola

English Teacher

Languages

English (Full Professional)

85%

Spanish (Full Professional)

90%

Haitian Creole (Native or Bilingual)

100%

French (Native or Bilingual)

95%

Top Skills

International Sales & Market Expansion

95%

Marketing Strategy & Brand Development

90%

Business Development Leadership

85%

Translation & Interpretation (Multilingual)

80%

Social Media & Digital Presence Management

75%

Event Planning & Community Engagement

70%

Expertise

  • Deep knowledge of compliance, licensing, and operations in the remittance/money transfer sector.
  • Experience with agent onboarding, AML/KYC policies, and diaspora-focused financial services.
  • Proven ability to grow businesses across diverse cultural and geographic markets (Haiti, Dominican Republic, Chile, U.S., etc.).
  • Skilled in negotiation, partnership building, and cross-border client 
  • Specialist in digital and community-based marketing campaigns.
  • Expertise in positioning financial services for diaspora communities.
  • Track record of identifying opportunities, building alliances, and scaling new business ventures.
  • Strong network in Haitian, Dominican, Jamaican, African, and Latin 
  • Fluent in English, French, Haitian Creole, and Spanish.
  • Professional experience in legal, business, and community
  • Skilled at creating impactful content and campaigns for brand visibility.
  • Experience managing professional pages for businesses, NGOs, and diaspora groups.
  • Coordination of conferences, summits, and diaspora-focused initiatives.
  • Skilled in logistics, promotion, and partnership development.

Studies

12 Years of Experience

Education

2016 - 2023
University Santiago of Chile

Masters in International Studies

2008 - 2013
Instituto Especializado De Estudios Superiores Loyola

Industrial Engineer, Quality, Production and Process

February 2012 - April 2012
Quality GB

Certificate, Quality

2008 - 2009
INFOTEP

Industrial Mechanic, Industrial Mechanic

Certification & License

2025

Life Insurance 2025

2020
Grow Intitute

Certificado de Lavado de Dinero.

2016
Millennium Campus Network

8th Annual Millenium Campus Conference

2014
Loyola

Ingeniero Industrial

2013
ADOEXP

Integración Económica de la República Dominicana

2012
Quality Global Business

Ingeniería de Calidad

2011
Odebrecht

Certificado Reconocimiento Odebrecht

2010
INFOTEP

Auxiliar de Mecánica Industrial

2008
INFOTEP

Auxiliar de Contabilidad

Languages

English (Full Professional)

85%

Spanish (Full Professional)

90%

Haitian Creole (Native or Bilingual)

100%

French (Native or Bilingual)

95%

Top Skills

International Sales & Market Expansion

95%

Marketing Strategy & Brand Development

90%

Business Development Leadership

85%

Translation & Interpretation (Multilingual)

80%

Social Media & Digital Presence Management

75%

Event Planning & Community Engagement

70%

Expertise

  • Deep knowledge of compliance, licensing, and operations in the remittance/money transfer sector.
  • Experience with agent onboarding, AML/KYC policies, and diaspora-focused financial services.
  • Proven ability to grow businesses across diverse cultural and geographic markets (Haiti, Dominican Republic, Chile, U.S., etc.).
  • Skilled in negotiation, partnership building, and cross-border client 
  • Specialist in digital and community-based marketing campaigns.
  • Expertise in positioning financial services for diaspora communities.
  • Track record of identifying opportunities, building alliances, and scaling new business ventures.
  • Strong network in Haitian, Dominican, Jamaican, African, and Latin 
  • Fluent in English, French, Haitian Creole, and Spanish.
  • Professional experience in legal, business, and community
  • Skilled at creating impactful content and campaigns for brand visibility.
  • Experience managing professional pages for businesses, NGOs, and diaspora groups.
  • Coordination of conferences, summits, and diaspora-focused initiatives.
  • Skilled in logistics, promotion, and partnership development.

Portfolio

My Works
T-zen

T-zen

Media

Contact

Get in Touch

Florida

info@marckensonjb.com

How Can I Help You?